Community Ambassador

Overview:

Are you ready for a career in a recession-proof industry that has experienced significant

growth over the past decade? Are you outgoing? Do you love social media?

Job Summary:

As the Community Ambassador, you will serve as a liaison between West Allis Heating & Air Conditioning & Professional Services and the local community. Reporting to the Community Engagement Manager and working closely with the General Manager. You’ll drive brand presence and foster community relationships throughout the Milwaukee area.

Your responsibilities will include executing events for each and developing strategic partnerships with local business chambers, college athletics, and/or professional sports teams. You will be vital in coordinating marketing efforts, creating unique sponsorship

opportunities, and ensuring brand standards are upheld at all events. You will also create organic social media content for all brands, ensuring a consistent and engaging presence across all platforms.

Responsibilities:

• Strategic Partnerships: Manage and nurture relationships with local business chambers, community organizations, and sports teams (high school, college, or professional) for each brand.
• Brand Activation: Execute marketing booths for each brand in collaboration with partners.
• Internal Community Engagement: Champion community initiatives internally by assisting with employee events.
• Communication: Effectively communicate with internal teams and external partners to ensure seamless execution of community engagement strategies.
• Content Creation: Create organic content for social media to highlight community engagement

Qualifications:

• Pursuing degree in Marketing, Communication, or similar (or 1 year of equivalent experience)
• Effective Communicator: You’ll be educating the public about the services we provide and how we are a community partner.
• Attention to Detail: High attention to detail and a commitment to quality standards.
• Great Collaborator: Ability to effectively collaborate with internal and external resources to meet deadlines and objectives.
• Must be able to perform occasional weekend work.

• Work closely with the lead installer and installation manager, you will help the team complete jobs on time and under budget, helping achieve the company’s financial goals.
• Professionally answering the phone in a polite, friendly manner.
• Calling customers to set up equipment installations
• Schedule and dispatch jobs for the installers and apprentices
• Know how to establish customer rapport to ensure highest levels of satisfaction.
• Make sure all equipment is ordered and ready for each job, adhering to quality checklist.
• Participate actively in all formal exercises and on-the-job training
• Assist in completing accurate and timely paperwork.

• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better at your job tomorrow than you are today.
• Personality that blends well with a fast-paced, goal-driven environment.
• Competitive individual contributor who also loves to win as a team.